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Southampton City Council


CHATBOT
Chatbot
Southampton City Council has launched ‘ Chatbot’ which is an artificial intelligence digital assistant. It has been introduced to help people get answers to questions relating to a number of Council Services quickly, including key online services, news and information from Southampton City Council.
To access Chatbot, click on this link: https://www.southampton.gov.uk/contact-us/chatbot.aspx

1. PLANNING AND LICENSING

For Licensing:

Email: hmo@southampton.gov.uk

 

For Planning Guidance (which is separate from Licensing):

Planning Services website: https://www.southampton.gov.uk/planning/

SCC Planning Guidance for HMOs: http://www.southampton.gov.uk/planning/planning-policy/supplementary-planning/planning-hmo.aspx

 

 

 

2. REPORTING A NOISE  ‘NUISANCE’

 

If you can, it might be useful to approach the ‘nuisance’ directly in the first instance either through direct conversation, if possible, or a polite note through the door explaining your situation if you do not know the person concerned.
To report a nuisance to Southampton City Council, click on: https://www.southampton.gov.uk/environmental-issues/
Then select  ‘Report a noise nuisance’ from the list in Item (3) below. If you click on the latter, you can select the type of noise and then send your problem details directly to the Department with responsiblity.
If the above proves unsuccessful, you could contact one of your local Councillors (see Politicians).

3. REPORTING AN ENVIRONMENTAL OR OTHER RELATED ISSUE

Click on: https://www.southampton.gov.uk/environmental-issues/

Then select one from the list below:

Report an issue:

Street cleaning:

Alternatively, you could use the following email: community.safety@southampton.gov.uk
If the above proves unsuccessful, you could contact one of your local Councillors (see Politicians).

4. SOUTHAMPTON COMMON AND OTHER CITY PARKS

 

Information on BBQs and bins:  https://www.southampton.gov.uk/people-places/parks-open-spaces/parks/parks-a-z/b-parks.aspx

5. OTHER CONTACT DETAILS:

 

Website (general): https://www.southampton.gov.uk/contact-us/

Main switchboard (8.30 am to 5 pm Monday to Friday; closed Bank Holidays): 023 8083 3000

Emergency Service (out of hours): 023 8023 3344

Housing advice: http://www.southampton.gov.uk/housing/

Bins and recycling:https: http://www.Southampton.gov.uk/bins-recycling/

Bulky waste: http://www.Southampton.gov.uk/bins-recycling/bulkywaste/

Garden waste: http://www.Southampton.gov.uk/bins-recycling/gardenwaste/

Actionline for problems with refuse collection, recycling, potholes, unsafe pavements, lighting, graffiti, litter, dog fouling etc: freephone 0800 5191919