Response from PC Adam O’Neill re police declining to view/take CCTV footage with clear images of perpetrators in crime/ASB of prowlers round property at night

PC Adam O’Neill is Community Engagement and Liaison Officer for Portswood, Swaythling and Bassett

21 February 2024

“In response to your query about the handling of CCTV footage in relation to ‘low-level’ crimes, I would like to clarify that while there is no blanket policy, our approach is always to investigate every reported crime diligently and offer the best possible service to victims. Resource allocation is indeed a challenge, and our response must be pragmatic, focusing on effectiveness and efficiency. Each incident is unique, and various factors, not always immediately apparent, can influence our ability to utilise CCTV footage. Rest assured, we are committed to improving how we address and manage community concerns, including the utilisation of available evidence such as CCTV.

I understand the frustration and disappointment that can arise when it seems clear evidence is not pursued, and I am committed to ensuring our practices are as transparent and effective as possible. I would welcome the opportunity to discuss this matter further.”