Website: http://www.southampton.ac.uk/
General enquiries: Telephone: 023 8059 5000
Complaints about COVID-19 related student behaviour
For above, email the University on: local2u@soton.ac.uk.
For large parties and serious breaches, these should be reported to the Police either by telephoning 101 or submitting a complaint through the Police online portal, via the link below. This gives you the opportunity to record your concerns in your own words. We understand these reports are reviewed daily by the local team:
Click on this link: https://www.hampshire.police.uk/ro/report/
The University has prepared Covid-19 specific letters to be sent to student households following concerns. They have also produced a new Code of Conduct and are working through the final steps of their disciplinary process for students. They also have a new information sharing agreement with the Police which will allow the University to share addresses of problem houses with them, where behaviours are causing concern or have been the subject of a complaint.
NOTE: All interventions by the University will be following a complaint or concern. See how to address general student behaviour problems below.
Complaints about student behaviour – general
For above, email the University on: local2u@soton.ac.uk.
For noise (nuisance) or other environmental issues or problems, contact Southampton City Council. See HRA Self-Help Links: https://www.highfieldresidents.org.uk/council/
For serious anti-social breaches, these should be reported to the Police by either telephoning 101 or submitting a complaint through the Police online portal, via the link below. This gives you the opportunity to record your concerns in your own words. We understand these reports are reviewed daily by the local team:
Click on this link: https://www.hampshire.police.uk/ro/report/
See ‘Complaints about Covid-19 student related behaviour’ above for other enforcements that could be taken by the University.
Accommodation Enquiries
Web page: https://www.southampton.ac.uk/uni-life/accommodation.page
Contact information (general): email- ssc@soton.ac.uk.
Contact information (noise/ASB complaints): email- local2u@soton.ac.uk
Emergency Enquiries (out of hours)
Emergency Campus Security: 023 8059 3311
Emergency University Security Central Control Room: 023 8059 3311
Non-emergency out of hours: 023 8059 2811
External Relations and media enquiries
Student Complaints: K.L.Fay @soton.ac.uk
Press Team: press@soton.ac.uk
Students Services Centre
Web page: https://www.southampton.ac.uk/studentservices/index.page
Contact information: email- scc@soton.ac.uk. There is an online chat function for current staff or students.
Opening Hours: Monday-Friday 09:00-17:00
Students’ Union enquiries
Telephone: 023 8059 5200
Email-hello@susu.org
Website-https://www.susu.org/
Other useful contacts:
Highfield Hall
Telephone: 023 8059 8004
John Hansard Gallery
Telephone: 023 8059 2158
Emails- https://jhg.art/contact/
Nuffield Theatre
Telephone: 023 8067 1771
http://www.nuffieldtheatre.co.uk
