Road and area representatives of the HRA Crime information sharing WhatsApp Group are asked to encourage reporting of all incidents in their area, however small, using established Police and Southampton City Council reporting procedures (below). This helps the Police to build up evidence of anti-social and criminal activity in Highfield and to see when, where and for how long to direct and/or increase their patrols. This also helps the Police to identify patterns of crime behaviour. This policy has been communicated to HRA by a Police Inspector for Southampton North.
Additionally, incidents that are reported are included in the crime statistics for the area and can attract more funding. Areas which have few or no reports are unlikely to attract extra funding as this is based on reported numbers (information given by Portswood Neighbourhood Policing Team, December 2024).
Reporting is, therefore, of great importance!
The WhatsApp Group is not a substitute for reporting crime and members are actively discouraged from taking the law into their own hands.
Established Police and Southampton City Council reporting procedures for crime and anti-social behaviour incidents, intelligence and suspicious incidents:
- Telephone 999 in an emergency, including for violent and serious incidents and also whilst in the process of witnessing a person or property at immediate risk (property being anything from cars, phones, money, etc.).
- For non emergency incidents or suspicious events, or to report intelligence, call 101 or submit a report via the Police online website form: https://www.hampshire.police.uk/ro/report or here https://www.hampshire.police.uk
- To report anti-social behaviour incidents; whether to report these directly to the City Council’s Community Safety Group or to the Police: please consult the document in the link below to know which authority to select. In some cases it might be both: Reporting anti-social behaviour: which authority to use – community safety or the police, or both (July 2025)
- To report to Portswood Police Station in St Denys Road: opening hours are Monday to Friday, 8am to 4pm.
- Intelligence can also be sent to: PC Adam O’Neill (Neighbourhood Community Engagement and Liaison Officer for Portswood, Swaythling and Bassett) and he can action such information. His email is: adam.oneill@hampshire.police.
uk . However, it is recommended that you always try the website or 101 first as PC Adam O’Neill might be off sick, away, or off duty or on other duties and therefore the information might not get logged.
- The Herbert Protocol (form to complete to give to the police at the point a person is reported missing) – for vulnerable people and those suffering from dementia and Altzeimer’s in case they get lost and go missing: https://www.hampshire.police.uk/notices/af/herbert-protocol/
- To report road traffic incidents (traffic enforcement is carried out by the police): https://www.hampshire.police.uk/advice/advice-and-information/rs/road-safety/making-a-road-traffic-incident-report/
- If on a train, text British Transport Police on 61016.
- To give information anonymously: Councillors can report criminal activity that happens in our community via a form that can be used in the same way as individual reporting for those who wish to report anonymously. Some victims of crime might, for example, want to stay anonymous from the Police; wish to report a neighbour; or have been a victim of intimidation. Contact Portswood Councillors via this link https://www.highfieldresidents.org.uk/politicians/ Alternatively, use Crimestoppers to make an anonymous report: phone Crimestoppers on 0800 555 111 or visit: https://crimestoppers-uk.org/give-information/forms/give-information-anonymously
- To report a hate crime
- In an emergency dial 999
- In a non-emergency call 101 or report it to Hampshire Constabulary online
- To make an anonymous report online visit report-it or phone Crimestoppers on 0800 555 111
- Report to the Southampton and Hampshire Hate Crime Network using the ‘Love Don’t Hate’ reporting app. To download the app, visit Google Play or the Apple App Store and search for ‘Southampton Love Don’t Hate’
- If you realise you’ve been scammed and wish to report a fraud that has already happened, please report it to Action Fraud either phone 0300 123 2040 or online at: Action Fraud
- To report incorrectly parked cars or car parking offences: https://www.southampton.gov.uk/travel-transport/report-issue/parking-offence/
- To report hazardous waste, including spillages, broken glass, sharps (including needles and glass) and other hazardous waste, or anything else that does not fall within the Police remit but has links to crime and anti-social behaviour: https://www.southampton.gov.uk/environmental-issues/street-cleaning/
- To report fly-tipping: http://www.southampton.gov.uk/environmental-issues/street-cleaning/fly-tipping.aspx
- To report dog attacks, behavioural and other problems: https://www.southampton.gov.uk/environmental-issues/animal-welfare-officers/
- To report dog fouling: telephone: 02380833008 (City Council}; or email: Parksandstreetcleaning@southampton.gov.uk or via online form:https://www.southampton.gov.uk/environmental-issues/street-cleaning/dog-fouling.aspx
- To submit a Police Complaint, use this link: https://www.hampshire.police.uk/fo/feedback/tc/thanks-and-complaints/
Police Digital Services
- If you’ve received a phishing email, forward it to report@phishing.gov.uk
- If you’ve received unwanted phone calls or texts from people you think are trying to scam you, but you haven’t engaged with them, forward the text/phone number to 7726.
- If you realise you’ve been scammed and wish to report a fraud that has already happened, report it to Action Fraud either phone 0300 123 2040 or online at: Action Fraud
|
Advice and support:
|
